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InTouchPOS® Hostess Manager   

 

         

Providing a powerful hostess manager will set you apart from your competition and keep your customers coming back.  InTouchPOS Hostess manager solutions intelligently tracks table status, improve your customer experience by seating your customers quickly, quote accurate wait times, and reduces the time tables that are left unseated.  InTouchPOS Hostess Manager captures customer information to help you provide excellent customer service. 

InTouchPOS Hostess Manager also offers reservation management, waitlist management, table management and customer tracking that is fully integrated with InTouchPOS system. 

InTouchPOS Hostess Manager allows you to: 

  •         Provide accurate wait quotes to maximize customer satisfaction and reduce customer walk-outs
            Eliminate guesswork when quoting wait times
            Respond to customer requests and preferences
            Provide customer wait list
            Eliminate Table reservation overlap by day of the week and time
            Identify problem areas in the seating cycle
            Identify repeat and VIP customers to provide better customer service
            Match party size to table size maximizing your seating efficiency
            Knowing when tables become available to minimize wait time
            Real-time updates allow you to reduce the amount of time tables are empty
            Automate server rotation (FIFO) when seating
            Increase reservation capabilities
            Waitlist customers are coded as either walk-in or call- ahead.
            Accurate wait quote are calculated based on expected table turn time, party size and guest requests.
            Initiate a call, text or e-mail to wait list customers that their table is ready.
            Create reservation books by day of week and for specific dates.
            Fully integrated, user defined floor plans to monitor table status. Check tender status is updated real-time based
                 on POS activity. This allows the host staff to better identify tables status.
            Separate the floor view into multiple rooms.
            Assign servers to stations and manage opening and closing stations.
            Automated table merging for large parties when the party size exceeds max seats for the selected table.
            Real-time statistics on waiting and seated parties