Customer status at the time of ordering (first time order, last time order, total number of orders, average ticket, total purchase, comment lines, home address, business address, up to 4 phone numbers per customer, personal account, business account, returned checks, dispute, no show)

Time order/deferred (future) order by process time or immediately processed

Average process time and average delivery time processed by order time, prep time, cook time, ready time, shelf time, out the door time, arrive time, and returned time

Room service "promise time" prompt at the time of ordering

Hotel look up screen.

Runner assignment and cash out screen and reporting

Runner performance screen and reports

Room service performance screens

Runner start bank tracking and reporting

Runner cash out, reporting and accountability

Runner drop tracking and reporting

Runner forced tip claiming

Tip inclusion / exclusion on cash out

Integrated map point interface “runner directions”

Transfers between order types

Multiple tickets per order

Split checks

Split items across multiple checks

Multiple payments (even split, uneven split or pay by item)

Reopen closed check

"Same as last," for repeat customers (entire order history).

Process time configuration by order type

Order management over-rings, voids & order modification (tip modification, discount modification, table modification, payment modification) with "manager access"

Room service minimum order notification at the time of ordering

Coupon validity, tracking, approval, expiration and sourcing

Addition and deletion to existing order with manager access

Pre-defined special instructions per menu item and or message

Unlimited make line printers

Forced or not forced modifiers/sub-modifiers, sub-sub modification with pricing

Half / half, thirds & quarter ordering

Substitute ingredient on menu item (charge/no charge)

Customer transaction history

Customer multiple phone numbers

Customer multiple addresses by residence, business or hotel

Multiple customer names under a single phone number

Customer special instructions

Customer delivery charge exempt

Customer sales tax exempt

Runner driver tag with directions

Room service label printer

Room service dispatch screen - driver pickup, dispatcher or automatic dispatching mode

Room service dispatch management screen - review items, driver return, arrival time, group orders, delivery route

Room service dispatch management screen - toggling between detail & summary mode and all, pending & in house orders

Room service dispatch management screen - promise time, out the door time, arrival time & return time w/ color codes

Runner order summary

Discount tracking w/ manager authorization

Minimum order amount notification at time of order

Room service charge by flat fee, menu item, variable or % of total sales

Runner reassignment

Runner de-assignment

Multiple room service printer configurations

Runner reimbursement by % of sales, #per order, mileage, or per menu item

Runner reimbursement paid at cash out or on payroll report

Runner maximum orders per trip

Runner minimum trip time to next round of dispatching

Multiple delivery tag printing

Multiple area codes

Multiple cities & zip codes

Room service label printer

Room service vehicle mileage tracking

Room service coupon modification

Gift card payment on delivery order

Runner tag print out (1 or multiple)

Store vehicles mileage tracking and reporting