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We provide our customers with the highest
quality Toll Free Support Services, 24 Hours a day, 7
days a week, 365 days a year. This includes
off-site as well as on-site to minimize downtime.
Unlimited off-site support: The Customer
may call us 24 hours a day seven (7) days a week, 365
days a year, on our Toll-Free Customer Support Hotline
to request assistance, with no limit on the number of
calls.
We provide our customer with software
upgrades as a regular part of our Services and Support
offering.
We provide full service hardware
maintenance with on-site support. Each of our Customers
is enrolled in our Equipment Swap Program.
Our Field Service Technician will provide
replacement equipment on site, and all of our parts come
with a one-year Standard Warranty.
The critical pay back from any new
equipment investment begins with proper installation. We
work to meet your scheduling needs, no matter how
challenging they might be. Our flexibility allows you to
achieve your desired goals. Best of all, your Project
Manager is backed by an experienced team of professional
technicians who will meet your specified deadlines.
With ASSAL Corporation, you can rest
assured that the job will be done right the first time! |
Our Training Programs are designed to
enable all levels of employees, from line employees to
Corporate Staff, to be self-sufficient in using the
InTouchPOS® System to its full advantage.
Employee Training,
Manager Training, Corporate Training, we cover all the
bases.
We make it a priority to meet with our
customers a few times a year to discuss their needs and
get their suggestions. This user forum allows our
customers to be in control, ask questions, acquire
additional training if needed, and give us their
feedback.
In our business
it's about keeping up with the technology and the needs
of the industry. We are constantly adding to and
updating our software.
We always ask our customers for input and advice on how
to better InTouchPOS®, which in turn will make
their lives just a little easier.
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