InTouchPOS Restaurant POS

INVENTORY MANAGEMENT

InTouchPOS® Inventory Management is a comprehensive application designed to streamline a restaurant’s day-to-day business processes for ordering, receiving, transfers and inventory.  InTouchPOS® Inventory Management maintains real-time information on inventory levels, recipe ingredients and costs, as well as actual vs. ideal reports.

InTouchPOS® Inventory provides easy to use tools and reports so managers can manage inventory levels more efficiency as well as providing customers with freshest ingredients.

Successful operators understand while providing customer service and quality, they also need to keep close control of food costs.  That’s why they rely on InTouchPOS® inventory management system.

InTouchPOS® Inventory Management system enables you to:

*  Manage availability of inventory items
*  Manage ideal vs. actual usage
*  Reduce food costs
*  Visibility of inventory
*  Tracks multiple vendors and stocking locations per item
*  Automated reorder reports based on sales
*  Production forecasting for prepped items
*  Reduce operational and food costs
*  Gain greater control of business
*  Manages inventory levels and tracks orders
*  Determines order volumes based on sales
*  Recommends purchases based on forecast

LABOR MANAGEMENT

InTouchPOS® Labor Management  is an integrated human resources application designed to support the recurrent high maintenance requirements and compliance of employee data management within multiple locations.  Its comprehensive modules enable you to control your restaurants labor requirements to minimize labor costs and maximize productivity.

InTouchPOS® Labor Management allows each user a unique set of access codes.  Each access code is assigned a set of security levels and permissions which determine the availability of the functions and sub functions to each user.  User defined security levels and permissions are setup at ownership level which enforces multiple levels of data security which determines who can view, modify and delete the data.

InTouchPOS® Labor Management is designed to help you devote less time to back office administration and more time to serving customers and training employees.

*  Gain greater control of labor and compliance
*  Exports payroll report/data to payroll companies
*  Recommends labor needs based on for ideal
*  Employee tip tracking and monitoring
*  Employee disclaimer on employee time sheet
*  Labor needs based on forecast

TIME & ATTENDANCE

InTouchPOS® time & attendance is an integrated clock in, clock out, employee break management solution with user defined labor compliance that enables restaurant manager to minimize labor costs, monitor overtime, and enforce schedules.  InTouchPOS® Time & attendance can be accessed by simply entering your employee pass codes or swiping employee cards or placing employee finger on a bio metric scanner.  InTouchPOS® Time & attendance will go to work for you and provide your restaurant with the proper security and accountability, so you don not have to worry about labor compliance.

LABOR SCHEDULER

InTouchPOS Labor scheduler solution eliminates the effort of determining accurate labor needs, user defined ideal labor, writing a schedule, forcing schedule, handling unique requests and maintaining labor costs.

*  Determine labor costs and needs
*  Reduce time spent with employees

Instead of spending countless hours manually creating schedules, estimating labor needs and controlling costs, InTouchPOS Labor Scheduler affords management the luxury of reinvesting time gained to improve the quality of their business.

*  Analyzes schedules and handles unique requests
*  Reduces administrative duties – spend more time with customers and employees
*  Reports on and tracks required labor – reduce labor costs and plan accordingly

MARKETING

InTouchPOS® marketing with its powerful customer database enables users to monitor the frequency, purchasing habit, last orders, setup tax exempt organization and customer house account charges & tracking. InTouchPOS® customer database allows your organization to roll out and manage effective marketing programs to targeted customers. Staying in touch with your customers increases customer loyalty and drive sales.

  

GIFT CARD/LOYALTY

Today’s savvy customer demands an easy-to-use hospitality gift card that offers convenience and rewards. You require a gift card program that generates consistent, more predictable revenue streams while meeting customer expectations. Repeat business is the lifeblood of every restaurant. Successful operators are increasingly turning to electronic frequency and restaurant loyalty programs to deliver targeted rewards and incentives that increase store traffic. InTouchPOS® Loyalty allows your organization to quickly design, roll out and manage effective restaurant loyalty programs that will not only attract new customers, but also turn your existing customer base into “ideal customers” who have the purchasing habits that will drive top line growth for your restaurant.

* Drive sales and profitable growth
* Launch and manage programs with ease
* Increase customer loyalty
* Stimulate repeat business
* Develop targeted marketing programs
* Streamline administration process

ACCOUNTING

InTouchPOS® accounting system provides you with monitoring house account (personal or business) and tracking system, Credit card batching and settlements, gift card and loyalty tracking system. InTouchPOS accounting allows you to track:

* Payout tracking
* Payable & Receivable categories and tracking
* Franchising setup and reports
* House account setup & tracking
* Credit card batching and settlement
* Gift Card & loyalty tracking
* Tax Exempt Customer setup and tracking
* Multiple sales Tax rate setup and tracking
* Multiple currency exchange setup & tracking

REPORT MANAGEMENT

InTouchPOS® has over 150 reports. Call our Sales and Marketing Department to inquire about our sample reports. InTouchPOS allows you to export data from your POS system to other third-party software, so you can create your own reports.

OPERATIONS MANAGEMENT

InTouchPOS® Operation management provides the most comprehensive, user defined and easy to use operation management. InTouchPOS® operation management could be utilized for setting up kitchen process time, managing time orders, future orders’, rescheduling the orders, forecasting prepped ingredients, menu items to make sure your restaurant is always ready to serve on time and have the freshest ingredients on hand to satisfy the customer demand.

* Multiple Kitchen Process time monitoring
* Promise time tracking by order type
* Time orders tracking & rescheduling
* Deferred order tracking & rescheduling
* Forecasting prepped ingredients
* Monitoring flow of the operation

 

MENU MANAGEMENT

InTouchPOS® menu management provides the most comprehensive, user defined and easy to use menu management on the market. InTouchPOS® menu management could be utilized for every type of hospitality operations. With its easy to use menu bar, you or your managers can add, edit and delete menu items on the fly without requiring stations be brought down or rebooted. InTouchPOS® menu management is designed so your managers can add, edit and delete menu items even during your operation without effecting your daily operation, added and/or edited menu items automatically pop up on your POS stations.

HOSTESS MANAGER

Providing a powerful hostess manager will set you apart from your competition and keep your customers coming back. InTouchPOS® Hostess manager solutions intelligently tracks table status, improve your customer experience by seating your customers quickly, quote accurate wait times, and reduces the time tables that are left unseated. InTouchPOS® Hostess Manager captures customer information to help you provide excellent customer service.

InTouchPOS® Hostess Manager also offers reservation management, wait list management, table management and customer tracking that is fully integrated with InTouchPOS® system.

InTouchPOS® Hostess Manager allows you to:

* Provide accurate wait quotes to maximize customer satisfaction and reduce customer walk-outs
* Eliminate guesswork when quoting wait times
* Respond to customer requests and preferences
* Provide customer wait list
* Eliminate Table reservation overlap by day of the week and time
* Identify problem areas in the seating cycle
* Identify repeat and VIP customers to provide better customer service
* Match party size to table size maximizing your seating efficiency
* Knowing when tables become available to minimize wait time
* Real-time updates allow you to reduce the amount of time tables are empty
* Automate server rotation (FIFO) when seating
* Increase reservation capabilities
* Wait list customers are coded as either walk-in or call- ahead.
* Accurate wait quote are calculated based on expected table turn time, party size and guest requests.
* Initiate a call, text or e-mail to wait list customers that their table is ready.
* Create reservation books by day of week and for specific dates.
* Fully integrated, user defined floor plans to monitor table status. Check tender status is updated real-time based on POS activity. This allows the host staff to better identify tables status.
* Separate the floor view into multiple rooms.
* Assign servers to stations and manage opening and closing stations.
* Automated table merging for large parties when the party size exceeds max seats for the selected table.
* Real-time statistics on waiting and seated parties

PARTY MANAGEMENT

Providing a powerful party/banquet reservation manager will set you apart from your competition and keep your customers coming back. InTouchPOS® party manager solutions intelligently tracks party status, improve your customer experience by providing excellent customer service, alerts managers for upcoming event and parties, and making sure party room is ready for guests. InTouchPOS® party manager captures customer information and allows you to invite customers for repeat business.

InTouchPOS® Party Manager allows you to:

* Provide accurate date, time, and room availability to maximize customer satisfaction
* Eliminate guesswork when quoting availability
* Respond to customer requests and preferences
* Eliminate Party reservation overlap by day of the week, time and room
* Identify repeat and VIP customers to provide better customer service
* Match party size to room size maximizing your seating efficiency
* Knowing when rooms become available
* Increase reservation capabilities
* Create reservation books by day of week and for specific dates.
* Fully integrated, user defined rooms to monitor room status.
* Separate the floor view into multiple rooms.
* Assign servers to party rooms and manage opening and closing.
* Automated banquet merging for large parties when the party size exceeds maximum seats for the selected room.

DELIVERY MANAGEMENT

InTouchPOS® Delivery provides the most powerful delivery management solutions that improve speed of service and the opportunity to grow your business. InTouchPOS® delivery management solutions enable you to increase order taking using built-in customer database, delivery territory address look up, caller ID and integrated mapping software.

InTouchPOS® Delivery Management provides a solution to streamline take out, curbside, and manage deliveries to remote locations. InTouchPOS® Delivery Management feature rich applications offer your restaurant a smooth delivery operation so your staff can provide superior customer satisfaction and service to your customers.

InTouchPOS® Delivery Management offers the following feature:

* Increase order taking capacity using customer look-up capabilities
* Increase order taking capacity using customer address look-up capabilities
* Increase order taking capacity using multiple customer phone number look-up capabilities
* Increase order taking capacity using customer last orders capabilities
* Provide superior customer satisfaction with dynamic delivery promise time
* Process order taking for offices, hospitals with multiple buildings in different area
* Automate tracking and production of future and scheduled orders
* Automatically release future and scheduled orders to production based on date and time minus process time (Cook time + Average delivery time)
* Recall future and scheduled orders for modification
* Increase driver’s efficiency with integrated mapping software and driver print out directions
* Increase driver’s efficiency with FIFO delivery dispatching
* Increase driver’s efficiency with single touch driver assignment
* Optimize delivery dispatching with predefined multiple zoning and grids
* Automate driver’s dispatching with auto grouping of delivery orders
I Improve customer satisfaction with integrating gift card and loyalty program

ROOM SERVICE MANAGEMENT

The InTouchPOS® Room Service provides the most powerful management solutions that improve speed of service and the opportunity to grow your business. InTouchPOS® room service management solutions enable you to increase order taking using built-in customer database, caller ID and integrated mapping software.

InTouchPOS® Room Service management provides a solution to streamline, manage room service delivery to remote locations. InTouchPOS® Room Service Management feature rich applications offer your restaurant a smooth operation so your staff can provide superior customer satisfaction and service to your customers.

CONFIGURATION MANAGER

The InTouchPOS® Configuration Manager is a database management application that manages InTouchPOS® configuration settings and defaults. InTouchPOS® Configuration solution simplifies database management and lowers the overall cost of ownership.

SYSTEM BACKUP MANAGER

Knowing your POS data is backed up by InTouchPOS Backup Manager gives you a comfort that your POS data is safe and can be retrieved at any time in case of emergency. InTouchPOS Backup Manager can be setup as follows:

* POS Data can be backed up to 3 stations
* POS Data can be backed up to a DVD R/W drive
* POS Data can be backed up to an External drive
* POS Data can be backed up to the Enterprise office system