Modern Restaurant Technology Requirements
Every industry is in the midst of a digital transformation, and restaurants are no exception. Forward-thinking owners that embrace technology will hold a distinct advantage over the competition and ensure they are well-positioned for future growth. Additionally, integrating all of that technology into one system can bring greater operational efficiency, which leads to greater profitability. Here we take a look at the most important technology requirements of a modern-day restaurant.
Online Ordering
Online ordering allows you to take control of your restaurant brand and save money. They can be customized to fit the needs of your business model and integrate directly with your POS system. Customers will be able to easily place an order from your menu for pick-up, contactless delivery, curbside pick-up, or ahead for dining in. You can even integrate with your POS for real-time inventory tracking and also capture customer data for future marketing efforts.
Mobile Apps
The world has been moving in the direction of mobile-first technology for some time now, and restaurants that create their own app have a distinct advantage over the competition. Mobile apps make it very easy for customers to place an order without navigating the internet or being distracted by other potential restaurant choices. They can store data and make it so customers can order their favorite meal with a single click.
Pay At The Table
Self-ordering kiosks, handheld POS devices, and tablets all offer the ability to take orders and collect payments right at the table, all without coming into contact with your staff. This helps free up your waitstaff to serve more guests and speed up the time it takes to put orders in front of your patrons. This technology can also increase average orders as guests won’t have to wait for a server to come by their table to add additional items.
3rd Party Ordering Platform
Third-party apps such as UberEats and GrubHub kept many restaurant businesses alive during the pandemic, despite their exorbitant fees. Managing all of the orders coming in from different sources has been one of the biggest challenges for restaurants. A platform that integrates and tracks orders from each of the third-party apps helps keep everything organized and efficient, saving both time and money for restaurant owners.
Integrated POS System
A POS system tailored to your business model can make a significant difference in efficiency and profitability. A system that brings together digital ordering, inventory, delivery, scheduling, and accounting helps ensure everything is being tracked accurately and can make operations run more smoothly. Having each of these aspects of your business disjointed can cause costly mistakes and makes your business susceptible to human error.
InTouchPOS offers fully integrated restaurant applications that create greater operational efficiency and help to increase profitability. Contact us today for your free demo!
